SMS Terms & Conditions

These SMS Terms & Conditions (“SMS Terms”) describe the terms that apply when you choose to receive SMS or MMS text messages from Sun Point Foundation (“Sun Point,” “we,” “us,” or “our”).

By providing your mobile phone number and opting in to receive text messages, you agree to these SMS Terms.

1. SMS Communications

By opting in, you consent to receive SMS and/or MMS messages from Sun Point Foundation at the mobile number you provide.

Messages may include communications related to:

  • Counseling service inquiries

  • Appointment scheduling and confirmations

  • Appointment reminders

  • Intake and onboarding

  • Client care and administrative support

  • Follow-up regarding services you have requested

  • Other service-related communications

Message frequency may vary depending on your interactions with us and the services you request.

2. Consent to Receive Messages

Your consent to receive text messages is voluntary and is not a condition of purchasing or receiving services from Sun Point Foundation.

By opting in, you confirm that you are authorized to use the mobile number provided and consent to receive messages at that number.

3. Message and Data Rates

Message and data rates may apply.

Charges are determined by your wireless carrier and mobile service plan. Sun Point Foundation is not responsible for charges imposed by your wireless carrier.

4. Opting Out

You may opt out of receiving SMS/MMS messages at any time by replying STOP to any message from us.

After submitting an opt-out request, you may receive a final confirmation message. You will no longer receive messages from that messaging program unless you subsequently opt in again.

5. Help

For assistance, reply HELP to a message from us or contact Sun Point Foundation using the contact information provided below.

6. Supported Carriers and Message Delivery

Message delivery is subject to the availability and functionality of your wireless carrier and mobile network.

Wireless carriers are not liable for delayed or undelivered messages. Sun Point Foundation cannot guarantee that every message will be delivered or received within a specific period of time.

7. Privacy

We respect your privacy and are committed to protecting information associated with our SMS communications.

Mobile phone numbers, SMS consent, and opt-in information will not be sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes.

We may use service providers that assist us in delivering and managing SMS/MMS communications and other services on our behalf, subject to applicable privacy, confidentiality, and security requirements.

For additional information regarding how we collect, use, disclose, and protect information associated with SMS communications, please review our Privacy Policy.

8. HIPAA and Protected Health Information

When SMS communications contain or relate to Protected Health Information (“PHI”), Sun Point Foundation handles that information in accordance with applicable HIPAA requirements, our privacy and security practices, and our Notice of Privacy Practices.

9. Changes to SMS Terms

We may update these SMS Terms periodically to reflect changes to our messaging practices, services, technology, or applicable requirements.

The “Last Updated” date at the top of this page will indicate when these Terms were most recently revised.

10. Contact Us

For questions about our SMS program or these SMS Terms & Conditions, please contact:

Sun Point Foundation
8 N Queen St.
Lancaster, PA 17603
717 280 8023